Frequently Asked Question

My order has shipped but where is it?

Last Updated 13 days ago

Once an order has shipped, it is now in the hands of either UPS or USPS depending on the carrier used. An email with the tracking number was sent once the order was completed or you check the status by logging in to your account.

Typically UPS delivers within 1 to 4 days in the lower 48 depending on your location. Times may vary. More information can be found on their website: U.S. Ground Maps: UPS - United States

Typically USPS delivers within a week in the lower 48 depending on your location. Again, this will vary and we have found COVID and weather to cause delays with USPS. 

*First Class Mail is un-insured and tends to take the longest depending on your location. 

Mail & Shipping Services | USPS

International Shipping is a bit different. We typically ship USPS. They tend to deliver within 1 -2 weeks but this can vary as well. COVID and weather have also caused delays. 

*First Class Mail is un-insured and tends to take the longest depending on your location.

International Mail Services & Shipping Rates | USPS

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