Frequently Asked Question

International Shipping
Last Updated 9 months ago

*If you have chosen USPS as your shipping method, Kifaru International will not be held responsible to replace items that are lost or damaged by USPS. We recommend choosing UPS Worldwide as your method of shipment to ensure a greater chance of on-time delivery.

UPS Worldwide is the umbrella term that UPS uses to reference all of their international services. Our website list all UPS shipping options at checkout for you to choose from: UPS standard, Worldwide Expedited, and Worldwide Express. UPS Worldwide Expedited and Worldwide Express import brokerage fees are zero dollars because they are included in the cost and UPS Standard import brokerage fees are a large dollar amount. There is a difference between Standard and Worldwide options in brokerage fees.

Australia and New Zealand: Most packages will need to be shipped express in order to make through the border.

If selecting UPS 2-day, 3-day Select and Next Day Air as your shipping option, these time frames are not calculated from the date the order was placed. Instead, your package will not ship until completion of your order (up to two weeks), according to our shipping policy.

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